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What Makes a Good Tenancy

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Marina Shlomov - Monday, October 10, 2016


Ask your Atlanta Property Manager, What Makes a Good Tenancy?


Many people feel that once a tenant is residing in the property all that is required is to “collect the check.” As Atlanta property managers, we often hear this comment, but know this statement is far from reality. Tenancy starts before the tenant moves in, progresses while the tenant resides in the property, and continues after the tenant moves out. Therefore, it is important to “look at the complete picture” to determine what makes a good tenancy.


What affects Tenancy before the tenant moves in?


The very first thing that determines the success of a resident is the condition of the property. Simply put – good properties attract desired tenants. Try to visualize yourself as the prospective tenant. Visualize moving into a property in poor condition and disrepair. Your reaction is most likely – no way! A clean property in good repair paves the way toward a successful landlord/tenant relationship. Any Atlanta property management company will tell you, there's just so much more involved in having a good tenancy with a resident and it's important to start before you even schedule your appointment for a showing, but most importantly is to have a property that is ready to become a home for someone.

Next, it is important while showing or discussing properties with prospective tenants that the rules of Georgia Fair Housing are applied. It is crucial when quoting rents, security deposits, and terms of the rental agreement, that each party received the “same” information. A Fair Housing complaint and/or lawsuit are not the result desired. We have more articles on the topic of Fair Housing and Lawsuits.

Experienced Atlanta property managers will tell you that the application and screening process are primary keys to success; once again, Fair Housing is necessary. Proper screening is the same principal as preventative maintenance. Our company knows that it is important to check each person carefully and work to place good tenants in the property. Ignoring this essential process often leads to disaster.

Prior to moving in, a signed detailed rental agreement is an absolutely necessity. We’ve heard horror stories from landlords who let tenants in without a written lease! It is important that residents clearly understand (in writing) what is required of them, and that all adults over the age of 18 sign this important document. This defines the terms and conditions of the landlord/tenant relationship, and must be complete prior to the tenant moving in.


Good landlord/tenant relations must continue once the tenant moves in.


As the saying goes – do not make promises that you cannot deliver. If the property needs necessary repairs, then do them. Ignoring maintenance is probably the foremost reason for a bad relationship between owner and tenant. It also creates great liability for the property owner. Two serious examples of concern in the housing market today –mold and lead based paint. Ignoring them is simply a formula for disaster.

Many issues can crop up besides maintenance, such as unwanted roommates, unwanted pets, death of a tenant, utility problems, job losses, transfers, etc. As your Atlanta property management company, we are very aware that ignoring them only promotes more difficulties. Facing the challenges with experience, compassion, and common sense, is the way to find solutions to maintaining good tenant relations.


How does good tenancy continue when a tenant moves out?


If you have ever been involved in a security deposit dispute, you know that tenancy is not over just because the tenant moves out. In the perfect situation, the tenant moves out, leaving the property in a clean, undamaged condition. Once again, it is crucial that the rental agreement clearly states the move out terms and conditions, and the resident understands the expectations required.

Then it is crucial the property owner or your Atlanta property management company complete the final step – correct handling and disposition of the security deposit. A common sense approach is necessary in order to avoid an unpleasant ending to landlord/tenant relationship, and achieving a good tenancy.

Marina Shlomov, a managing partner at ALH|Podland Realty & Rental Homes Property Management is the author of many articles on Landlording, Property Management, and Real Estate Investing. A residential builder in the state of Georgia since 1999, Marina is an investor herself. Her Atlanta property management company is intended “For Investors” and “By Investors” for a simple reason – she knows what investors’ goals are and she works hard to reach their goals. In her spare time, Marina likes to spend time with her family, friends, garden, read and travel. Check her out at You can find Marina’s articles and comments at @rentalhomesatl on Twitter, on FacebookGoogle+, Blogger. and YouTube, Bigger Pockets and REI CLub and LinkedIn.

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